CX INSIGHTS ROCKSTARS

#07 - Make CX Surveys Useful Again – by Tabitha Dunn


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Tabitha is the Chief Customer Officer at ERICSON. She has successfully built five global customer experience functions from the ground up and is speaking regularly as a thought leader in customer and employee experience.

Tabitha is passionate about driving major cross-functional initiatives, CX and EX program design, actionable insight development, market research, and the list goes on and on and her track record shows strong quantifiable results.

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CX INSIGHTS ROCKSTARSBy Frank.Buckler