In episode 7 of Salesforce Radio, Ben Miller connects with GPT & AI expert Mark Good to discuss the transformative role of artificial intelligence within the Salesforce ecosystem. Mark shares his insights on the ongoing AI revolution, detailing how it's shaping the Salesforce landscape and the broader technological environment. Mark discusses the transition from the initial hype surrounding AI to what he describes as the 'building phase' - a critical period where the real work of integrating AI into business processes begins. Tune in for the full episode now!