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070: Upgrading Your Level of Service with Rebecca Morgan
Author Rebecca Morgan share how you can provide the best service to your customers – internal and external.
You'll Learn
- Overlooked tactics to better serve your customers
- The step-by-step of calming upset customers
- How to deal with workplace conflict
About Rebecca
Rebecca Morgan, CSP, CMC, is an international speaker, trainer and consultant specializing in creating innovative solutions for workplace effectiveness challenges. She's appeared on 60 Minutes, Oprah, the Wall Street Journal, National Public Radio and USA Today as well as international media.
Rebecca is the bestselling author of 26 books, including "Calming Upset Customers," "G
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By [email protected]Author Rebecca Morgan share how you can provide the best service to your customers – internal and external.
You'll Learn
- Overlooked tactics to better serve your customers
- The step-by-step of calming upset customers
- How to deal with workplace conflict
About Rebecca
Rebecca Morgan, CSP, CMC, is an international speaker, trainer and consultant specializing in creating innovative solutions for workplace effectiveness challenges. She's appeared on 60 Minutes, Oprah, the Wall Street Journal, National Public Radio and USA Today as well as international media.
Rebecca is the bestselling author of 26 books, including "Calming Upset Customers," "G