Do you listen?

I mean really

Do you listen?

 

The other day, I was speaking with a good friend

Actually, it was my wife

After being married for 29 years, I think you can imagine that we can pretty much finish each other’s sentences

But, then I learned that you still have to listen

I learned that when your emotions are running hot, you have to listen more than anticipate

Because sometimes you anticipate incorrectly

 

We were talking and she asked me a question:

Now, I’ve answered that same question a million times

I got frustrated

I let it show

And guess what

I was wrong

 

This happens over and over again in personal relationships.

If it happens at home, can’t it happen at work too?

 

Keywords: #IWORKFORGM; production line; leadership; management; process improvement; jim trela; listening; business;