Gemma Blezard is the CEO and founder of The Architect Club. In this episode, we leverage her extensive experience in crafting solutions for Salesforce as we go through a “solution jam” for a fictional company, based on her recent Cactusforce presentation.

We also detail her passion for helping others in the community, particularly with her involvement in Ladies Be Architects - a program which has helped people around the world ramp up their Salesforce skills. Tune in to hear how and why Gemma tackles complex business challenges with Salesforce.

 

Show Highlights:

• How she transitioned from data analyst to architect.
• What the Ladies Be Architects community is and what led her to start it.
• How to practice Salesforce sustainability.
• A solution jam for a fictional B2B company that is bleeding money.
• When to address training, procedure, and communication needs before finding solutions.
• How Salesforce can replace technologies like shared drives and spreadsheets.
• The advantages of having a collaborative sales team.
• Advice for architects who are approaching clients with problems.

 

Links:

1. Gemma on Twitter: https://twitter.com/gemziebeth?lang=en
2. Gemma on LinkedIn: https://www.linkedin.com/in/gemmablezard/?originalSubdomain=uk
3. Ladies Be Architects: https://ladies-be-architects.com/
4. Gemma's Website: http://gemmablezard.com/
5. Cactusforce: https://www.cactusforce.com/

 

 

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EPISODE CREDITS:

 

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