Process maps are more than just boxes connected with arrows.  When done correctly, they can help you understand where bottlenecks exist, how long it takes to make your product or deliver a service, and where opportunities to streamline, automate, and/or outsource may exist.  In this Season 6 finale, host Alicia Butler Pierre describes how she used process mapping to increase her company’s cash flow.  She also shares the people who can help in your mapping efforts as well as recommended tools.