Avista used Bidgely’s UtilityAI Platform to validate expectations about their EV customers, helping to drive equitable electrification for all, including low income communities. Join us to learn more about how Bidgely helped Avista reduce high-bill-investigation truck rolls by 27% in the first year; improve customer engagement/satisfaction; enhance EV grid planning; and save hundreds of hours of employee workload. The platform also helped Avista’s grid planning teams as they evaluated the impact of EV adoption over time. We'll explore Avista's implementation, results, and lessons learned.