Wouldn’t you like to have a customer at your beck and call to whom you could ask all your questions?

A customer that would answer you with the sincerity of the question being asked?

Someone that would answer questions like:

What are you [customer] most in need of that I [businessperson] could provide?

When are you most in need of my services?

What are your concerns right now?

What color should I produce?

And more ..

Keywords: #IWorkForGM; Production Line; Entrepreneur; Small Business; Jim Trela; Process Improvement; Management; Leadership; Business; Persona; Avatar; Customer