Have you ever found that a client asks you to do something out of scope and you didn’t quite know how to respond? You thought, “I don’t want to make my clients unhappy, I don’t want to put more on my team and make them unhappy,” so you went ahead and did the work yourself. 

 

In today’s episode, we’re talking about what scope creep is and more importantly, what to do when it happens to make sure you’re taking care of your clients, your team and yourself too. You’ll learn a framework that I teach inside of my program AGENCY to help combat scope creep. 

 

What’s in this episode:

• The upsides and downsides of prioritizing your people
• One of the biggest reasons people dislike the agency business model
• My advice on transitioning from done for you service provider to agency owner
• How to manage expectations and scope creep

 

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/087

 

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

 

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Let’s be friends. Send me a DM on Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.