Confronting conflict - it is one of the most common fears among women. Why is that, when conflict doesn’t have to be a win-lose game? We can all come out feeling like we won if we do conflict well! In today’s episode, I invite The Peacebuilder, Hilary Bendon, to share her wisdom as an expert at conflict. We discuss how to really own and do conflict better in your life and career so you can lead your team (and all relationships in your life!) to better productivity, morale, and overall results.

We dive into:

• [8:00] Hilary’s career history and the pivots she made along the way
• [9:50] How she helps companies deal with conflict at an early stage - and why this is SO important!
• [12:45] Some tips and tricks for getting through conflict (and doing it well!)
• [13:10] Where conflict actually begins - and why people are so afraid of it
• [13:35] The 2 BIGGEST things to learn about handling conflict well
• [17:40] An example of conflict resolution at an organization that Hilary worked with
• [20:50] What defines a difficult person within a conflict
• [23:50] One of the MOST COMMON patterns of conflict that come up in her work - and how to avoid it!
• [27:00] A SIMPLE technique to help shift your mindset out of a reactive state
• [30:00] Hilary’s TOP TIP to help you dissolve a confrontation before it becomes a conflict
• [31:05] A conflict role-play scenario between Hilary and I 
• [35:25] The impact on businesses if conflict is not dealt with at an early stage
• [41:45] Some leadership tools to help you deal with complainers or nit-pickers in the workplace
• [44:20 How the pandemic has shifted things in the workplace from a conflict perspective - and the biggest silver lining!

Connect with Hilary: 

Website: https://www.hxbllc.com/

https://www.hxbllc.com/peace-partner

LinkedIn: https://www.linkedin.com/in/hilarybendon

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