Many words in the English language are difficult. In fact, there’s even a Dictionary of Difficult Words, but none are more difficult than the ones in the four sentences I share in this episode.
If you are going to lead well, you have to get proficient in the use of these sentences. And, I’ll tell you a little secret: most leaders aren’t good at these, and it’s costing them—big time!
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Many otherwise well-spoken people seem to have great difficulty in spitting these four sentences out. They hem and haw. They stutter. They may get something close to these out, but they have a hard time slowly and deliberately saying these four simple sentences.
Sentence #1: I am sorry.
Sentence #2: I know that hurt.
Sentence #3: I was wrong.
Sentence #4: Will you please forgive me?
Caution: you must avoid using the words if and but. For example:
“I’m sorry if I offended you.”
“I’m sorry, but I think you misunderstood what I was saying.”
“I’m sorry, but I was only reacting to something you said.”
Listener Questions
David DeWolf asked, “Do you have any tips and tricks for building more trust in the organization, so people feel more comfortable in sharing feedback with you?”
Lateefah Wielenga asked, “How many times a week should I blog?”
Brian Sherman asked, “When should you start monetizing your blog or website?”
Michael Hamilton asked, “Have you found that certain times of day are more effective for posting to social media?”
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If you have a question, comment, thought or concern, please leave me a voicemail:
This is a terrific way to cross-promote your blog or website, because, if I use your question on the show, I will link to it.
Episode Resources
In this episode I mentioned several resources, including:
Book: Dictionary of Difficult Words
Book: Talk Like TED: The 9 Public-Speaking Secrets of the World’s Top Minds by Carmine Gallo
Conference: The SCORRE Conference
Podcast: How to Monetize Your Platform