After spending a few episodes talking through the challenges we face, we are now moving from what these challenges are, to how to master them.  We explore practices & solutions and tips & ideas of what we can do, to actually address them, based on our own experiences of having to deal with them.

In this episode, we want to give you a brief overview of the elements that help you own the virtual process. These we will cover in future episodes, so this episode will give you have a better understanding of what you can expect. 

We talk about how to own the process and use Rules of engagement as a cornerstone for building trust in virtual interaction. In another element we cover how to manage yourself and explore how to consciously listen. Finally, we talk about how to manage technology, for it not to get in the way.