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In this thought-provoking episode of Deep Learning with PolyAI, hosts Damien (Communications) and Nikola (CEO & Co-Founder) delve into the topic of Artificial General Intelligence (AGI) and its broad implications. Nikola shares his expert understanding of AGI, contrasting it with popular views of AI and shedding light on the effects and challenges it poses - from redefining deep learning to altering the landscape of anything from contact centers to entire societal structures, impact economies and form the next frontier of technology.

00:39 Defining Artificial General Intelligence
01:17 Understanding the Concept of AGI
02:53 The Impact of AGI on Society
06:04 The Controversy Surrounding AGI
06:13 The Potential Benefits of AGI
10:23 The Future of AGI and its Control
15:31 The Role of Open Source in AGI Development
18:46 The Impact of AGI on the Deep Learning Industry
22:27 The Role of AGI in Contact Centers

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