How do you lead when four generations are working side by side—and each expects something different from leadership? 

In this episode of HVAC Marketing Leaders, Ashlei Rolloff talks with Christyn Mueller, Associate Director of Global Learning & Development at Johnson Controls, about what Millennials and Gen Z are demanding from work—and how HVAC leaders can adapt without losing productivity. 

They cover: 

• Why communication breaks down across generations and how to fix it. 

• What younger talent values most from employers—and why salary isn’t at the top. 

• Real examples of HVAC companies reshaping culture to retain the next generation. 

• Why work-life integration, not balance, is reshaping leadership expectations. 

This conversation is a playbook for executives and marketing leaders who want to attract talent, retain teams, and lead with authenticity in today’s workforce. 

Referenced Links: 

Quote to Remember: 
"Authenticity in the workplace means bringing your whole self to work—and giving others the grace to do the same." – Christyn Mueller