Do you spend more time working in your business or on your business? As CEOs, it's our job to work towards our big, long-term goals for our businesses. But when you’re covered up in the day-to-day operations, that can feel impossible.

 

As the CEO of a podcast agency, Caroline Hull has spent plenty of time “in the weeds” of client work. But as her business grew, she realized she couldn’t spend all her time in the business while also working on the business. After months of preparation, she finally hired an operations manager, and that decision has made all the difference in her professional and personal life. 

 

In today’s episode, Caroline and I talked about what drove her to hire her operations manager, what the hiring process looked like, and how she found the perfect fit for her team. She’s also sharing her tips for minimizing time spent training a new hire and how her operations manager has helped her maintain a more sustainable, enjoyable work-life balance.

 

What’s in this episode:

• How Caroline made the decision to hire an operations manager
• Signs you might be spending too much energy in your business instead of on your business
• How an operations manager can help you maintain your personal boundaries
• Finding someone with the right qualifications for the role
• Why it can feel so difficult to release control in your business
• How hiring an operations manager can give you the space to scale

 

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/092

 

Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency

 

Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients. 

 

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