Recorded live on April 7, 2015 Thanks to special guest, Pam Lefkowitz of Core Computing, for joining us for this special live episode in which we discuss the difficult subject of firing clients. Follow Pam@alwaysdns on Twitter! - Pam recommends the "Hold Harmless" contract when clients refuse to take our advice - Sam shares his own recent experience parting ways with a client - new follower Jason Joyn shares a quote from Carnegie Institute of Technology: "85% of your financial success is due to your personality and ability to communicate, negotiate, and lead. Shockingly, only 15% is due to technical knowledge."