In this episode: Chris learns the power of listening before speaking, and David complains about stuff.

"I just think the flavour of burnout I have at the moment is quite specific, and there's quite an easy fix for it."

"Any significant problem in your business is normally caused by an asset deficiency - and an asset deficiency is normally a lack of process."

"Is that more important than figuring out whether anyone actually wants to buy your shit or not? Because if you don't have that, it doesn't matter how many shots you take - they're all gonna be shit."

"You want to take off your plate anything that isn't directly related to the value you're creating."