In this episode, Sean McGinn and Arnold Ho dissect the topic of Customer Value Failure Demand. They explore what is is, why is it so important in an agile contact centre and how someone can bring this to life in their own contact centre. 
Head to the Agile Contact Centre <a href="http://www.theagilecontactcentre.com.au">website</a> for more.

In this episode, Sean McGinn and Arnold Ho dissect the topic of Customer Value Failure Demand. They explore what is is, why is it so important in an agile contact centre and how someone can bring this to life in their own contact centre. Head to the Agile Contact Centre website for more.

In this episode, Sean McGinn and Arnold Ho dissect the topic of Customer Value Failure Demand. They explore what is is, why is it so important in an agile contact centre and how someone can bring this to life in their own contact centre.&nbsp;
Head to the Agile Contact Centre <a href="http://www.theagilecontactcentre.com.au" rel="noopener noreferrer">website</a> for more.&nbsp;

#1 Understanding Customer Value Failure Demand

The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.

Business

Management

The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.

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#1 Understanding Customer Value Failure Demand

#1 Understanding Customer Value Failure Demand