In this episode of the Honeypot Podcast, Fredrik Heghammar and Alexander Wennerberg discuss the critical importance of involving the frontline workforce in organizational decision-making. They explore the challenges faced by frontline workers, the need for better data collection, and strategies for fostering a culture of contribution. The conversation highlights the significance of transparency, recognition, and effective communication in enhancing employee engagement and performance. A case study on Halfords illustrates practical applications of these concepts, emphasizing the role of technology in facilitating continuous improvement workflows. Hosted on Acast. See acast.com/privacy for more information.