Luke, Hannah, and Chris discuss why the "soft" stuff of leadership really is the "hard" stuff: human dynamics are incredibly complex, so anytime we are in a role where we work with people in some capacity, it gets hard. This episode dives into the challenge and possible solutions to this leadership quandary.

In today's episode, we also mention the book by Edwin H. Friedman called A Failure of Nerve, Leadership in the Age of the Quick Fix. You can locate the book here.