On the very first episode of the SBE Trusted Technician Podcast we have a special guest!

Hear from HVAC Technician Ricky Garland from Wally Falke's Heating & Air Conditioning. Ricky finished out 2021 as the #7 Technician in the Top 100 SBE Technician Rankings. 

Insights from Ricky include:

- Shifting his mindset from a Maintenance Tech to a top 10 tech ($1.6 million revenue in 2021).

- Going from running 10-12 calls a day to 5 while dramatically increasing revenue and opportunities.

- Having a process for everything and consistently sticking to it.

- Increasing sales without feeling like you are selling.

- Needing coaching and training and actually listening to it!

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