Join us, Ethan Parker and Sophia Bennett, on Trailblazer Talk as we dive into the dynamic world of the Salesforce Business Analyst. This episode is dedicated to equipping you with the 10 best practices to excel in this crucial role, acting as the bridge between business stakeholders and the technical teams. We discuss the importance of understanding the current Salesforce state, mastering communication with stakeholders, gathering precise requirements, and embracing Agile methodologies. We also explore practical tips on user story writing, testing, training, reporting, and utilizing essential tools like Jira and ADO. Whether you're a seasoned BA or just starting out, this episode is packed with valuable insights to help you optimize your skills and become a true Salesforce BA Rockstar.

Source: Salesforce Ben