David Jorm is the Senior Manager at Commonwealth Bank, a business that offers a full range of financial services to help all Australians build and manage their finances.

David has been working in the tech industry for 20 years, with a focus on managing security teams for the last 7 years. His experience has spanned government, corporate, and startup environments in several countries.

During this episode, David will talk about the skills a CIO should be looking for if they want to advance a technical person into a leadership role. Learn the challenges of hiring and retaining staff including ways to building an effective team through diversity. Find out what you need to know about working with a third-party recruiter.

Links:

• LinkedIn

Time Stamps:

• 00:30 - David's background and introduction
• 03:06 - How the 'skills crisis' impacts vendors and in-house teams
• 06:14 - Types of tasks and skills to outsource verse utilizing your team
• 08:22 - The challenges of hiring and retaining staff
• 10:40 - Building an effective team through diversity
• 14:26 - "I can control the team culture and the way that we operate. It will attract people and candidates that other people wouldn't get." - David Jorm
• 14:25 - The transition from a technical expert to becoming a leader
• 18:18 - "You want to see evidence that they are acting in a senior capacity without having the title and the title or the pay rise follows." - David Jorm
• 19:59 - Using third-party recruiter when hiring new staff
• 23:26 - David gives advice to his much younger self