In this episode of CX Appeal we’re live from the London Market Claims conference hosted by The Insurance Network (TIN). Louise Wright is joined by Paul Bermingham and Parminder Kaur from Advent Insurance Management to discuss their key takeaways from the event and what the future may hold for the London Market in terms of customer experience and the technology behind improving it.

For more information about London Market Claims 2018 go to https://www.the-insurance-network.co.uk/conferences/london-market-claims

To find out more about Advent Insurance Management visit https://www.advent.claims/services