Creating a culture of creativity is becoming a priority for organisations all across the globe, with 82% of companies believing that there is a strong connection between creativity and business results. In recent years, there has been an evident push from law firms to develop lawyers that are human-centred. IDEO partner, Rochael Soper Adranly, coined the term “human-centred lawyers” and describes them as “those who can treat legal problems as human problems, translate legal complexity into relatable frameworks, and navigate tension and conflict with skill, patience, and respect for all stakeholders involved”.

To develop these human-centred lawyers, law firms are starting to upskill their lawyers in design thinking, a popular process for creative problem-solving.  

Here are five ways design thinking can help law firms get an edge on the competition.

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