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Talking on the phone in a language that you are still learning isn't easy. But sometimes you need to do it. In this episode a mom calls Dr. Getbetter's office to make an appointment for her son who is sick. He got sick a few days ago and now he is worse. His temperature is 103 degrees and he is coughing all the time. Dr. Getbetter's receptionist answers the phone.
Listen for the very polite, nice way the mom asks for an appointment: "I would like to make an appointment." Those are magic words! You can use "I would like..." to ask for anything. "I would like a hamburger and fries." or "I would like to talk to my daughter's teacher."
The receptionist asks the mother her son's name and date of birth. Then she asks: "Could you spell that last name please?"
The receptionist tells Martin's mom that there is an appointment available this afternoon.
We hope Martin gets better soon!
Tacomaliteracy.org
By Latonya Bailey and Diana Higgins.Send us a text
Talking on the phone in a language that you are still learning isn't easy. But sometimes you need to do it. In this episode a mom calls Dr. Getbetter's office to make an appointment for her son who is sick. He got sick a few days ago and now he is worse. His temperature is 103 degrees and he is coughing all the time. Dr. Getbetter's receptionist answers the phone.
Listen for the very polite, nice way the mom asks for an appointment: "I would like to make an appointment." Those are magic words! You can use "I would like..." to ask for anything. "I would like a hamburger and fries." or "I would like to talk to my daughter's teacher."
The receptionist asks the mother her son's name and date of birth. Then she asks: "Could you spell that last name please?"
The receptionist tells Martin's mom that there is an appointment available this afternoon.
We hope Martin gets better soon!
Tacomaliteracy.org