John Griffiths' Podcast

10 If they ain'theard it you ain't said it Customer response


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an explanation of customer response and why it is so central to the idea of account planning when Stephen King developed his thinking. Both J Walter Thompson and Boase Massimi Pollitt put customer response at the heart of their way of developing advertising. We should continue to do so.
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John Griffiths' PodcastBy John Griffiths

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