Fire Chief Dave Robertson returns to The Chief Exchange to share the 10 leadership lessons he published in Fire Fighting in Canada. From knowing when to be quiet and listen, to having the courage to be bold and make tough calls, Chief Robertson reflects on the balance every leader must strike. He explains why detachment is one of his most valuable tools, how engagement on the front lines builds credibility, and why leadership—whether in a firehouse, a business, or even your own household—is ultimately about people, decisions, and accountability.