Conversational AI is rapidly transforming digital banking—but before launching, are you asking the right questions?

In this podcast, the co-chairs of Mobey Forum’s AI Expert Group—Amir Tabakovic, Rupert Rieder— and Vjekoslav Bonic discuss the key insights from their newly published infographic, 10 Must-Answer Questions for Banking Executives to Ask Before Going Live with Customer-Facing Conversational AI Solutions.

Developed through interviews with AI leaders from leading banks and industry experts, the infographic highlights the most important strategic, regulatory, and operational considerations for a successful AI deployment. Topics include AI governance, risk management, human intervention protocols, and responsible data handling.

 Infographic available free of charge here. 

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