As a business owner, you've been through a lot - a rollercoaster. Today I sat down with small business owner, Jen Burris of Ivory Closet, a boutique women's clothing store located in Memphis, TN. And while COVID brought her out of her in-store environment to a more online landscape, she adapted and it’s paying her back now as the world opens back up. She has a ton of great insights that all businesses can incorporate to just be more human, especially with our email marketing. 

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