Joe Kwon thought he was a pretty good manager. His team was productive and they were hitting deadlines. But then his supervisor pulled him aside to let him know his team had complained about him. He knew there was some tension there, but he didn't know it was serious enough to warrant this discussion. His supervisor told him that unless he could turn around his team's attitude, he was likely to lose his supervisory role, and that did not bode well for his career aspirations.