Ask Dr. Fujita - Decoding the True JAPAN!

#10 The 7-Minute Miracle: Decoding the Shinkansen's F1 Pit Stop


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[Introduction] The Shinkansen is famous for being the world's fastest train, but did you know its most impressive performance happens when it's stopped? At Tokyo Station, the cleaning team known as "TESSEI" has only 7 minutes to perfectly reset an entire train. Dr. Fujita decodes this "7-Minute Miracle," analyzing how an F1 pit-stop mentality, hidden technology, and a "cast member" mindset turned a cleaning job into a world-class hospitality show.


[What You'll Learn]

  • The "F1 Pit Stop" Method: How "Motion Economy" allows staff to clean 100 seats in seconds.
  • The "Magic Wand": The hidden sensor technology used to detect invisible moisture on seats.
  • Zen Design: Why aligning window blinds to the millimeter eliminates "visual noise" for passengers.
  • From Cleaners to Cast: How rebranding the job definition ignited a culture of "Kaizen" (improvement) and pride.
  • The Final Bow: The ritual of respect that earns applause from international travelers.


[About the Podcast] Dr. Fujita, an AI Consultant based in Tokyo, analyzes the logic behind Japanese business and culture. This isn't a sightseeing guide—it's an intellectual journey to decode the "True Japan."


[Topics] Shinkansen, Bullet Train, TESSEI, 7-Minute Miracle, Kaizen, Omotenashi, Japanese Culture, Efficiency, Tokyo Station, Humanware, Motion Economy

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Ask Dr. Fujita - Decoding the True JAPAN!By Hajime Fujita, Ph.D.