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Hubie Brown is a renowned basketball coach known for his impactful strategies and insight. When I attended one of his clinics, the title was "Cool Things I Want to Talk About to Help You With Your Teams." It featured 10 random, yet valuable, pieces of advice to improve a team's performance.

As I prepare my live talks for this spring and summer, I've decided to create a podcast inspired by Hubie Brown's approach.

In this episode, I'll share 10 useful tips to enhance your contact center without a specific theme. These tips will help you optimize your contact center operations and provide a better experience for both your agents and customers.

Value everywhere here.

 Through Expivia Digital, Tom works with contact center leaders on CCaaS platform selection, AI implementations, and NICE Studio and integration services. 

Same honest, vendor-neutral advice you hear on the Call Center Geek podcast, applied directly to your specific operational challenges. 

Schedule a consultation at ExpiviaDigital.com to discuss your contact center technology strategy. 

Click here:

expiviadigital.com

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