B2B marketing has a reputation for complexity. Because B2B transactions occur between two businesses, with diverse groups of people on each side, B2B marketing requires some savviness to get decision-making parties on the same page. Unlike a traditional direct consumer sale, a good B2B marketing campaign will often deploy multiple touches and use multiple channels to communicate a relatively simple message in an effort to unify decision-makers and raise brand awareness.
While B2B marketing will always be a little complicated, there certainly are ways to simplify your marketing efforts and “up your game.” Below are 10 ways you can sharpen you B2B marketing game:
* Educate your buyer. With the invention of the Internet, most B2B buyers and their associate teams are more than halfway through the buying process before your salesperson ever meets with a customer. While a good marketer always wants to have clear calls to action, consider educating your buyer—the new version of B2B marketing “foreplay.” If your team cannot provide useful tips and ideas early in the buying process, the chances of persuading a customer to buy plummet drastically.
* Create open-ended topics or propositions that leave the buyer wanting more. If education is the new version of B2B marketing foreplay, then it follows that something you are saying to a potential buyer needs to generate a thirst for more information. All good sales and marketing teams know that the ultimate goal in a transaction is for the client to start to ask questions. That is where the power shift that leads to a sale occurs. The person asking the questions is usually the party who is more interested in the sale. By offering provocative and intriguing ideas and statements, you can shift the power sooner in the sale.
* Remember that marketing materials should avoid industry slang or jargon. In B2B marketing, you should never forget that the end goal is to simplify your message into something that can be easily shared with a customer’s internal teams. Instead of focusing on information complicated with industry jargon, use language an average eighth-grader can understand. This will help you keep the messaging simple and it will result in a message that can be easily shared.
* Whenever possible, justify your product or sale with use cases. At the end of the day, your job in B2B marketing is to get into the mind of your client. Try to remember that the person researching the new product or service is looking for a way that they can justify the sale to THEIR boss. By providing success stories, you are giving the buyer the tools THEY need to close the sale on their end.
* Use digital marketing methods, but don’t forget to also shake hands and introduce yourself. One of the most common B2B mistakes that people seem to make over and over again is to think that an advertisement is enough to generate a sale. A great B2B marketing team will make room for a human component in their campaigns, remembering that ultimately people buy from other people, not just from advertisements.
* Ask your sales people which customer needs they are hearing about before launching ANY campaign. Think of it this way: good marketing is all about projecting the right message at the right time. How can you possibly understand the B2B marketing message you need to send to prospective clients without speaking to your sales team and gathering all the latest feedback from the front lines?
* Understand the future of your business, but don’t forget to sell to right now. In the technology vertical, a great example of this quandary in B2B marketing was the push for all information to be mo...