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103 – Pest Control Prodigy: What is next? - with Gurjeet Gill [Part 3]
Join Tahmid, Arshvyn, and Gurjeet in an insightful episode where they explore customer retention, business expansion, and the legacy of entrepreneurship. Gurjeet shares his strategies for retaining customers and navigating expansion into Kuala Lumpur, reflecting on the challenges and triumphs along the way.
Discover Gurjeet's plans for the future, including his commitment to preserving his father's legacy and considerations for passing the business to the next generation. Reflect on the notion of success and Gurjeet's perspective on being a big player in the industry.
Also, do morning people really have an advantage over the rest?
Head over to linktr.ee/themybshow to check out how you can keep up to date with the latest episodes, do subscribe!
Guest
Gurjeet Gill: https://www.instagram.com/gurjeetgill92/
LinkedIn: https://sg.linkedin.com/in/gurjeet-gill-93b794182
Businesses explored
Topgrid Pest Specialist Pte Ltd: https://www.instagram.com/topgrid.sg/
Hosts
Tahmid Nasif: https://www.instagram.com/tahmzup/
Arshvyn Prakas: https://www.instagram.com/arshvynprakas/
Show notes:
00:45 : How do you retain customers? [Tahmid]
02:00 : I try to meet my customers every 3 months for engagement [Gurjeet]
03:35 : At what point will you say I do not need new customers? [Arshvyn]
04:30: My expansion in KL is the focus now [Gurjeet]
05:30 : Saying that you are a Singaporean business helps [Gurjeet]
07:30 : The challenges in administration when expanding to Malaysia [Gurjeet]
09:20 : We tried opening up a branch in KL by ourselves, but it did not work well. [Gurjeet]
10:10 : How my interviewing process has changed [Gurjeet]
11:00 : We have grown to 40 employees and 16 vehicles [Gurjeet]
13:00 : What is next for you? [Tahmid]
14:30 : Would you want to pass the business to the next generation? [Tahmid]
16:30 : Do you consider yourself a big player now? Would you sell the business? [Arshvyn]
18:10 : Would you ever open a branch in the CBD? [Arshvyn]
19:00 : Keeping my fathers legacy [Gurjeet]
20:00 : Are you still waking up at 6am? [Arshvyn]
21:00 : Do morning people always do better? [Tahmid]
As always, thank you for listening. We hope you found value in this.
View all episodes
By Tahmid Nasif & Arshvyn PrakasJoin Tahmid, Arshvyn, and Gurjeet in an insightful episode where they explore customer retention, business expansion, and the legacy of entrepreneurship. Gurjeet shares his strategies for retaining customers and navigating expansion into Kuala Lumpur, reflecting on the challenges and triumphs along the way.
Discover Gurjeet's plans for the future, including his commitment to preserving his father's legacy and considerations for passing the business to the next generation. Reflect on the notion of success and Gurjeet's perspective on being a big player in the industry.
Also, do morning people really have an advantage over the rest?
Head over to linktr.ee/themybshow to check out how you can keep up to date with the latest episodes, do subscribe!
Guest
Gurjeet Gill: https://www.instagram.com/gurjeetgill92/
LinkedIn: https://sg.linkedin.com/in/gurjeet-gill-93b794182
Businesses explored
Topgrid Pest Specialist Pte Ltd: https://www.instagram.com/topgrid.sg/
Hosts
Tahmid Nasif: https://www.instagram.com/tahmzup/
Arshvyn Prakas: https://www.instagram.com/arshvynprakas/
Show notes:
00:45 : How do you retain customers? [Tahmid]
02:00 : I try to meet my customers every 3 months for engagement [Gurjeet]
03:35 : At what point will you say I do not need new customers? [Arshvyn]
04:30: My expansion in KL is the focus now [Gurjeet]
05:30 : Saying that you are a Singaporean business helps [Gurjeet]
07:30 : The challenges in administration when expanding to Malaysia [Gurjeet]
09:20 : We tried opening up a branch in KL by ourselves, but it did not work well. [Gurjeet]
10:10 : How my interviewing process has changed [Gurjeet]
11:00 : We have grown to 40 employees and 16 vehicles [Gurjeet]
13:00 : What is next for you? [Tahmid]
14:30 : Would you want to pass the business to the next generation? [Tahmid]
16:30 : Do you consider yourself a big player now? Would you sell the business? [Arshvyn]
18:10 : Would you ever open a branch in the CBD? [Arshvyn]
19:00 : Keeping my fathers legacy [Gurjeet]
20:00 : Are you still waking up at 6am? [Arshvyn]
21:00 : Do morning people always do better? [Tahmid]
As always, thank you for listening. We hope you found value in this.