Female CEO Show

103 | Want New Clients? Do These Things First!


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This week, we're chatting about getting new clients. I see so many of you struggling to fill your books and while it's not easy to get to fully booked status, if clients aren't returning and new clients aren't booking, take these tips and run with them!


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Big Takeaways


Refine the client experience to set yourself apart from the competition.

Create a professional image through a well-built website and Google business listing.

Be easily accessible and provide clear directions to your location.

Collect client information and conduct in-depth consultations to understand their needs.

Educate clients on treatment plans and provide a home care regimen.

Treat current clients well and set yourself apart from the crowd.



00:00 Introduction

00:31 The Challenge of Getting and Keeping Clients

03:48 Creating a Professional Image

05:41 Being Easily Accessible

07:33 Providing Clear Directions

08:30 Collecting Client Information

09:59 Greeting Clients with Enthusiasm

10:29 Building a Personal Connection

12:27 Conducting In-Depth Consultations

13:53 Educating Clients on Treatment Plans

15:50 Being Easy to Rebook

20:37 Selling Retail Products

23:20 Checking In with Clients

25:36 Treating Current Clients Well

29:46 Creating More Value in Services

32:11 Defining the Ideal Client

35:03 Treating Current Clients Like Gold

38:18 Setting Yourself Apart from the Crowd

42:32 Conclusion




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Female CEO ShowBy Megan Turley