word. with Gordon Miller

106. Hot Topics: Pre-booking, Retail, Growing Inflation and Experience vs Transactions


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In this episode, I tackle several topics including the Pre-Booking/Re-Booking "controversy", an update on rising inflation and tariffs and how to consider relative to your business, the continuing trend of falling retail sales in salons, and our perceptions around shifting consumer behaviors. On the AI front, I used ChatGPT to get feedback around that last point and share it verbatim to help show the power of these platforms.

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word. with Gordon MillerBy Gordon Miller

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