:)
CHATGPT SUMMARY:
The speaker is discussing their experiences with listening and conversations. They used to work at Nordstrom and spent their 8-hour shift talking to coworkers about various topics, including alternative beliefs. The speaker then started reading Jordan Peterson's book "12 Rules for Life" and learned about rule number 9, which states "Assume That The Person You Are Listening To Might Know Something You Don't." This changed the speaker's approach to conversations and they started practicing being a good listener. They would express interest in the other person's message through nonverbal cues, like nodding and maintaining eye contact, and would listen to learn instead of listening to correct or be right. The speaker's coworkers started opening up to them and sharing personal stories because they felt heard and understood. However, the speaker mentions a recent conversation with a coworker where they failed to fully utilize their listening skills. They let their emotions take over and interrupted the other person, instead of letting them lay out their entire statement. The speaker realizes now that they should have summarized what the other person was saying before bringing up their own points, and is still working on improving their listening skills.