Active listening is a skill that should be learned at the individual and organizational levels. Specifically, it’s a skill that organizational leaders should learn to build a culture of open communication and genuine feedback within their teams. Don Harris, Chief Executive Officer of TalkBack, joins us in this episode to tell us why it’s important to listen genuinely, to share tips to be great listeners and to discuss topics related to listening.

Main Takeaways:

Getting people to open up to you

Becoming a better listener

Building a culture of listening and open communication

Empathizing with people

Check out full show notes by clicking “Episode Website” below.

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