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11. 3 Steps to Avoiding Chaos During Busy Season
If you're listening to this episode when it's first released, it is the middle of the summer busy season for HVAC technicians! But even if it's not summer, every tech experiences at least one busy season per year (and often 2!) and many techs struggle with chaos in the midst of these busy times.
Tune in to hear as I speak to Darbi Brisbon, Coach and Trainer at SBE, about the 3 steps to avoid this chaos and the practical tips you need to do these steps:
1. Have a process. This is simple but it isn't necessarily easy!
2. Communicate with your co-workers and managers and let them know how they can help you more successful.
3. Monitor your emotions and your customers' emotions to help build relationships and trust.
Learn more about SBE at https://sbeodyssey.com/
Connect with SBE on social media:
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By SBE - Service Business EvolutionIf you're listening to this episode when it's first released, it is the middle of the summer busy season for HVAC technicians! But even if it's not summer, every tech experiences at least one busy season per year (and often 2!) and many techs struggle with chaos in the midst of these busy times.
Tune in to hear as I speak to Darbi Brisbon, Coach and Trainer at SBE, about the 3 steps to avoid this chaos and the practical tips you need to do these steps:
1. Have a process. This is simple but it isn't necessarily easy!
2. Communicate with your co-workers and managers and let them know how they can help you more successful.
3. Monitor your emotions and your customers' emotions to help build relationships and trust.
Learn more about SBE at https://sbeodyssey.com/
Connect with SBE on social media: