CenterWell Home Health's Lead the Way

11: Be willing to lose an argument to win a person


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When you think about an argument or disagreement, it gets down to being all about you. Zack helps you let go of the drive to win an argument at the cost of a relationship. We cover these tips
Family & Friends
-Listen
-Lower your speaking volume
-Don't push the buttons
Avoid disagreements with your patients
-It's not about you
-There are no bad patients or customers
-Understand why they are there
Connect with your team in a more engaging way.
...more
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CenterWell Home Health's Lead the WayBy CenterWell Home Health