<p>Kevin & Carla discuss the Customer Experience at their firms, including what it is and how it permeates throughout the organization</p>

Kevin & Carla discuss the Customer Experience at their firms, including what it is and how it permeates throughout the organization

<p>Kevin &amp; Carla discuss the Customer Experience at their firms, including what it is and how it permeates throughout the organization</p>

11. Customer Experience for a Firm

Join Carla Caldwell and Kevin Stephens as they discuss the people, processes, and technology used to run a modern accounting firm. Carla is an in demand speaker and is the founder of Caldwell Consulting &amp; Training and Candella Accounting &amp; Advisory Services, based in the Atlanta GA area. Kevin is the founder of Stephens &amp; Company PLLC and has offices in both Flagstaff and Phoenix AZ.

Business

Management

Join Carla Caldwell and Kevin Stephens as they discuss the people, processes, and technology used to run a modern accounting firm. Carla is an in demand speaker and is the founder of Caldwell Consulting & Training and Candella Accounting & Advisory Services, based in the Atlanta GA area. Kevin is the founder of Stephens & Company PLLC and has offices in both Flagstaff and Phoenix AZ.

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11. Customer Experience for a Firm

11. Customer Experience for a Firm