Investing in Conversation - Conflict Management for Managers

11 From The Archive: Why Architects Need To Use Their Ears.


Listen Later

Between 2013 and 2016, I made a series called:

‘Conversations with the Invisible Woman’.

It was focused on communication in general. Although the topic of disputes and conflicts at work cropped up regularly! So in 2025, when I came to make the first series of ‘Investing in Conversation’, I decided to include some clips from those earlier programmes.

In this show, recorded in 2013, author, speaker and internationally renowned sound expert, Julian Treasure talks about how the majority of buildings are designed ‘by and for the eyes’ and the impact that has on:

Business,

Education and

Healthcare.

We also discuss the role of noise in dispute and conflict – the topic we pick up in the first episode of 'Investing in Conversation':

'Do You Lead With Listening?'

On the blog - https://www.savvybusinessresolutions.com/blog - I sum up ore recent research in this area and expand on Julian's recommendations for improving our soundscapes.

Understanding of this subject has moved on since we made this programme - but the principles - and many of the practical problems flowing from them - haven't changed.

If you need help with any aspect of dispute resolution or conflict management at work - sound/noise-related or otherwise - , come and talk to me! All my details are on the website:

http://www.savvybusinessresolutions.com

...more
View all episodesView all episodes
Download on the App Store

Investing in Conversation - Conflict Management for ManagersBy Sherie Griffiths - Savvy Business Resolutions