Kyrie Burgoine is the Director of People Ops at Ravelin, and she’s spent the last few years building performance practices that fit how their teams actually work - especially in a company with high tenure and a lot of trust.

In this episode, Kyrie walks through how Ravelin handles performance without formal ratings or rigid frameworks. We get into what it looks like when each department runs things a little differently, how she helps first-time managers get comfortable giving tougher feedback, and why underperformance can stick around longer than anyone wants in a “too nice” culture. We also touch on how AI is starting to show up in learning and growth.

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This episode was brought to you by Topicflow - the team building the next generation of agentic performance management.

Connect with the hosts and guest:
Gavin Johnston | Amin Palizban | Kyrie Burgoine