In this episode of The Travel Agent Guide, Byrd Bergeron and Haley DeCarlo break down one of the hardest skills every travel advisor must learn: when—and how—to say no to a client.

From low budgets and “flights-only” requests to boundary issues, Airbnbs, and price-checking clients, this conversation walks through real-world scenarios advisors face every day. Byrd and Haley share exactly how to bless and release clients with professionalism, confidence, and clarity—without burning bridges.

This episode is about protecting your time, honoring your niche, charging appropriately, and building a sustainable, respectful travel business.

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