James Robertson (Sydney) is a keynote speaker, author of three best selling intranet books, and a global expert on intranet strategy and design. He is founder and director of Step Two Designs, a consultancy firm based in Sydney, Australia. In this role, James has helped organizations to develop intranet strategies, both within Australia and internationally."In this day and age, resilience is needed. Zoom fatigue exists and we miss the micro-interactions at the coffee machine and in the elevat...