Agility: Management Principles for A Volatile World

11 January: How many rejections could you tolerate?


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Today is January 11 and the Navigate the Chaos question to consider is "How many rejections could you tolerate?After operating Starbucks for 15 years, the original owners sold the small coffee shop with just six stores to former manager Howard Schultz with a vision to expand across the globe. It was during this time that Howard Schultz went searching for investors who believed in his vision. Of the 242 investors Schultz talked over, 217 rejected him. As Schultz observed "I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It's seizing the day and accepting responsibility for your future. It's seeing what other people don't see and pursuing that vision."

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Agility: Management Principles for A Volatile WorldBy Michael Edmondson, Ph.D.