Jeannie Hawrysz, leader of API Programs at SAS, shares how to successfully launch API programs in non API-first companies.

Specifically, we cover:

• Why you should work in API management

• Forming centers of excellence

• Building bridges across the API lifecycle

• Sweating Dev personas

• Using workflows to guide Devs

• The minimum criteria for externalizing

• Making PMs accountable

• Why APIs should make money

• 4 technical considerations for a successful program

• Always align with a business need

• Making vision, patience and empathy key