February 01, 2024

11 - Post mortem, feedback and root cause analysis

34 minutes

Tenhle díl je o učení se z vlastních a i cizích chyb. Slova jako Postmortem, Root Cause analýza nebo CAPA proces si přidáme do slovníku a zvládneme tak tu nejtěžší část incidentu s grácií.

https://www.jeli.io/incident-analysis

https://www.prskavec.net/courses/how-to-make-oncall/chapter12/

https://www.thevoid.community/database

https://fiberplane.com/usecases-incident-resolution

https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/inspection-guides/corrective-and-preventive-actions-capa

...more

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By Ladislav Prskavec a Vilibald Wanča

February 01, 2024

11 - Post mortem, feedback and root cause analysis

34 minutes

https://www.jeli.io/incident-analysis

https://www.prskavec.net/courses/how-to-make-oncall/chapter12/

https://www.thevoid.community/database

https://fiberplane.com/usecases-incident-resolution

https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/inspection-guides/corrective-and-preventive-actions-capa

...more

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11 - Post mortem, feedback and root cause analysis

11 - Post mortem, feedback and root cause analysis