Lauri Kurki is here to talk about what sales is and how Salesforce aids sales business. Why we developers might wanna learn sales? Let’s tune in! Main Points Lauri’s introduction The gap between sales and solutions built in Salesforce platform Break down sales into various layers of knowledge What to discuss with customers even before building the solutions Understand customer’s business and propose for improvement Dealing with four different types of customers, using iPhone selling as an example Upsell skill Developers’ selling advantage Links Book: Cracking Sales management Codee Performance by Jason Jordan

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